Resume
Experience
12/2021 – 10/2022
Flagstar Bank
Troy, Michigan
Sr. Business Support Analyst-
Mortgage Servicing
05/2022 - 10/2022
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Create executive level presentations based on own analysis or direction by management. Gather information and draft communications that span the spectrum from staff to executive level.
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Monitor key reporting, KPI and KRI data and alert senior management of noteworthy concerns or trends.
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Assemble summarizations of reports, dashboards, and models for management on as requested basis by collecting, analyzing, and summarizing information and trends.
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Ensure compliance with applicable federal, state, and local laws and regulations.
Associate RMBS Analyst- Capital Markets
12/2021 - 04/2022
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Structure large data sets to find useable information for best execution of RMBS transactions.
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Perform data stratification, modeling and pricing tie out on transactions.
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Provide documentation for underwriters, accountants, and rating agencies.
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Assist with the tie out process of all preliminary and final pricing of securities.
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Maintain and update policies and procedures related to role.
07/2018 - 12/2021
Comerica Bank
Detroit, Michigan
Institutional Trust Analyst
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Developed desk top procedures to simplify complex account process requirements.
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Communicate with team members and various internal departments to ensure all account activity is posted accurately and in a timely manner.
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Process daily cash, security and trust accounting transactions for a dedicated book of assigned clients.
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Verify data input for accuracy when processing account transactions and proactively resolve any inaccuracies found.
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Engage in out of the box thinking to adapt to new priorities and problem resolution.
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Received 2 CoStar award recognitions for being able to keep the business running smoothly during the transition to the work from home environment.
04/2015 – 12/2018
Century 21 Town & Country
Licensed Sales Associate
Royal Oak, Michigan
As a licensed residential real estate agent I assisted my clients in contract negotiations and navigating the home buying/selling process. During my time, I also achieved the Quality Service Producer Award in 2018.
02/2011 - 03/2015
JPMorgan Chase Bank
Rochester, Michigan
Licensed Relationship Banker,
Small Business Specialist
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Served as main point of contact for clients, evaluating opportunities to expand services for current clients and leveraging customer service expertise to achieve ~20 new client accounts-per-month.
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Assisted in the implementation of a process to hold a client’s funds until the check clears when opening a specific type of account, mitigating cashing fraudulent checks and accomplishing cost savings.
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Identified client fraud attempt and ensured account freeze, preventing a potential branch loss of $20K.
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Achieved selection as Top 10 Banker within the district in addition to achieving an increase of $4.3M in new loans from referrals and $7M in new deposit and investment balances within one year.
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Attained FINRA Series 6 & 63 License and Life Insurance License within first year of tenure.
Education
06/2021 - 11/2021
Michigan State University
Data Analytics Certificate
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Excel/VBA
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Python
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Pandas
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Matplotlib
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SQL
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pgAdmin 4
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API's
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ETL
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Tableau
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HTML
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JAVASCRIPT
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R and RStudio
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AWS
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Supervised and Unsupervised Machine Learning
College of Engineering
Data Analytics Bootcamp
2010
Grand Valley State University
Grand Rapids, Michigan
Bachelor of Business Administration, Marketing
Business administration and marketing courses.
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Marketing
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Finance
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Accounting
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Economics
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Business Law
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Management
Skillsets
Cross Team Collaboration
Organization
Relationship Management
Communication
